Shipping & Delivery Policy
Medloria provides digital educational products only. No physical products are shipped by mail or courier.
This policy applies to all digital courses, books, downloads, and educational resources purchased from Medloria.
Important NoticeAll products sold through Medloria are digital medical courses, books, downloads, or educational resources. We do not sell or ship physical books, printed materials, medical products, or merchandise.
1. Digital Product Delivery
After a successful purchase, your course, book, or educational materials are delivered electronically. Access information may be displayed on the order confirmation page, sent to the email address used at checkout, or made available through your customer account.
2. Delivery Time
Digital access is normally provided shortly after payment is successfully completed. In some cases, payment verification, security checks, technical processing, or email delivery delays may temporarily affect access.
Please allow a reasonable amount of time for the confirmation email to arrive and check your spam, junk, promotions, or other filtered email folders.
3. No Physical Shipping
Because our products are delivered digitally:
- No physical package will be mailed to you.
- No courier tracking number will be provided.
- No shipping address is required for product delivery.
- No physical shipping or handling fee is charged.
4. Email Address Responsibility
Customers are responsible for entering a complete and accurate email address during checkout. Access information will be associated with the email address provided with the order.
If you entered an incorrect email address, contact our support team and provide your full name, order number, payment email, and product title so we can review the order.
5. Download and Access Issues
If you cannot find your access email or cannot open the provided materials, first check:
- Your spam or junk email folder.
- The email address used during checkout.
- Your internet connection and browser settings.
- Whether the payment was successfully completed.
If the problem continues, contact us with your order details and a clear description of the issue.
6. Failed or Pending Payments
Digital delivery may be delayed when a payment is pending, declined, reversed, disputed, or requires additional verification. Access is provided only after the order has been successfully confirmed.
7. International Availability
Because our products are delivered online, they may be accessed from many countries. Customers are responsible for ensuring that they have a compatible device, internet connection, and any software needed to view or download the materials.
8. Policy Updates
We may update this Shipping & Delivery Policy when our delivery methods, website, products, or business practices change. The latest version published on this page will apply.
Need Help With Your Digital Delivery?
Include your full name, order number, checkout email, and product title so our support team can assist you efficiently.
[email protected]